Frequently Asked Questions
Everything you need to know about your Meller experience.
What is your shipping policy?
We offer worldwide shipping with delivery times typically ranging from 3 to 7 business days depending on your location. Free shipping is available on all orders above $100.
How can I return an item?
If you are not satisfied with your purchase, you can return your items within 30 days of delivery. The products must be in their original condition and packaging to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your sunglasses polarized?
Yes, all Meller sunglasses feature high-quality polarized lenses that provide 100% UV400 protection, reducing glare and ensuring optimal visual clarity.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer a warranty on your products?
All Meller products come with a 2-year warranty against manufacturing defects. If you encounter any issues with the quality of your item, please contact our support team.